What is Unified Communications?

Unified Communications (UC) is more than just a buzzword, it is the future of business communications. But, what does the term “UC” really mean and how it can it improve your organization? Unified Communications (UC) refers to a phone system that integrates (or “unifies”) multiple business communication methods into one system. Methods such as:

  • Phone calls

  • Conference calling

  • Video conferencing

  • Instant messaging
  • Email

  • Fax

  • ...and a host of other collaboration tools (i.e. CRM etc…)
  • sipIQ's UCaaS

    sipIQ’s Unified Communication as a Service (UCaaS) combines all of the above means of business communication into one system via the cloud, for a simple, monthly “all in” per user pricing.

    With sipIQ’s Unified Communications platform, you get the flexibility, scalability, advanced routing features and predictable operating cost of the cloud, combined with the redundancy, and disaster prevention of sipIQ’s proprietary Smart Edge Device.


    • Eliminate hardware & software upgrade costs
    • Single or multiple locations managed as one system, from anywhere.
    • Simple, Web Based, User Interface
    • Remotely managed Moves, Adds, and Changes…done in minutes, not days
    • Removes the burden of phone system management off your IT staff

    Upgrading to a UCaaS has never been so easy. With sipIQ you get the power of the cloud with a FOG architecture


    24/7 Monitoring of all endpoints
    Anonymous Call Rejection
    Automatic Callback
    Auto Attendant / IVR
    Enhanced Call Routing
    Call Transfer
    Call Park/Call Pickup
    Call Hold
    Call Recording
    Company Directory
    Do Not Disturb (DND)
    Day/Night Mode
    Auto-Detect Fax to DID
    Hot Desking
    HD Voice
    User GUI (IQControl)
    Admin Superuser GUI (IQControl+)
    Unlimited Local & Long Distance*
    Music On Hold
    Priority Ringing
    Ring Groups
    Phone Number
    Simultaneous Ring
    Hunt Groups
    Voicemail/Voicemail to Email
    Video Conferencing
    Public Conference Bridges
    Personal Conference Bridge
    On Demand Call Recording
    IQPhone Softphone Client
    sipIQ goal

    sipIQ is “how the cloud is supposed to work"

    sipIQ, uses multilayered hardware and software-based security solutions to provide the highest levels of security for our customers.
    With hosted phone system providers, you share public internet pathways, session border controllers, virtual firewalls, and hops from end to end on your calls. With sipIQ, your phone system utilizes its own cloudIQ gateway that incorporates all the security, survivability, and smart features of multiple solutions into one purpose-built unified communications platform to deliver the sipIQ difference. With this architecture, components are not shared with thousands of other customers. The sipIQ Hybrid Cloud Architecture leverages an actual piece of the cloud, without a single point of failure in your unified communications system.